"So far we've had almost universal positive feedback from our customers, and people are quite confident to use online bidding if they cannot make the sale day which has been great for us, and is helping push prices up on plenty of items."
"Moving over to Easy Live Auction has proven to be one of the best decisions we have made in the last year. The difference was clearest after our online sales totals after after only 1 month, which outdid the previous 3 month combined with our old online sales platform
In every sense, the service provided outstrips both our previous online sales experience and often, our expectations too.
The Feedback we have had from our customers has been fantastic, with many self-confessed 'computer illiterate' people now regularly & confidently bidding from home or the office when they can't make it (or fine the saleroom to cold!)
The support from the team at Easylive made the switch over as seamless as possible, with out staff quickly picking up the intuitive clerking screen, and the low latency video & audio support being very easy to implement. they are always easy to reach, and happy to answer any question in a very informative manner, as well as actually monitoring our sales live from their offices to make sure everything is running smoothly which is very reassuring during the hectic & busy sale day.
Overall, we have been very pleased with the service we have received, and the new customers that have been exposed to our auction house, which has helped us grow, improve & provide a professional service to our customers both locally and internationally."