Testimonials
Testimonials
We pride ourselves on our service and support, see what our customers have to say.
All the Team
Victor Mee Auctions
"A massive thank you to you and all the team for being absolutely incredible. The subdomain website has given us an extra day when uploading the catalogue on to our website. The back office system must be a gift from the Gods as it has changed our business operations for the better. The way that you run your business, work and support your clients is outstanding. We could not be happier with the results from switching over and look forward to all future relations."
Lorraine Lawrence
Jacobs & Hunt Fine Art Auctioneers
"Thought I would let you know how pleased we are with the system and the fast professional service we receive from you"
David Lancefield
Kent Auction Galleries
"Our hammer prices and bidder numbers have gone through the rood since using Easy Live Auction"
Melissa Turner
Kent Auction Galleries
"Kent Auction Galleries have been very satisfied with the performance of Easy Live Auction having had high satisfaction reports from our clients. The back office system is particularly useful giving all our requirements for accounting of the sale. We have always found the staff at Easy Live Auction particularly understanding of our requirements and forward thing in constantly developing their facilities to make all our lives easier."
David Elliott
Elliott UK Auctioneers & Valuers
"Having taken the decision to change our live bidding partner from what is regarded by many as the marketing leader, we contacted Easy Live Auction.
From the first demonstration we knew we had made the right choice. the live bidding system is second to none and easier to use than anything we have seen before. The catalogue uploading system is equally as easy, allowing us to get our catalogues online quickly and to make changes afterwards. Their customer support is professional, helpful and extremely knowledgeable to.
Our first sale was a success, with a good number of internet bidders, internet sales and positive comments from customers who preferred the bidding experience over and above the previous system we used. And of course the £3 flat fee option for bidders makes it great value.
We would happily recommend Easy Live Auction to any auction house."
Shaun Rock
Yeovil Auctions
"After deciding to open an auction house in 2011 I was faced with the daunting task of finding a live internet platform to hold our live auctions, I thought I would try them one at a time and therefore chose Easy Live Auction to be the first, needless to say I never looked anywhere else, simply because of there professionalism to the highest level, loyal customer service no matter what size you are, you're made to feel like part of the family with complete competence on all levels. Choosing Easy Live Auction to host your live auctions is a no-brainier.
Following the easy choice to choose Easy Live Auction as our live internet platform provider we had to then choose a back-office provider and having little experience in this field it was a worry, however a meeting with the Easy Live Auction team soon abated any more worries, this system really is child's play with a true professional feel and look, there really is nothing you can't do with this system from marketing to client management and so much more and with a team of experts at the end of the phone. I can't recommend this service highly enough."
Peter Parker
Stride & Son
"Since moving to Easy Live Auction's back office system, we have been delighted at the ease of use, the functionality and excellent support. The team have been very responsive in making tweaks to their system to meet our requests. We love the synergy of the bidding platform which updates results live in the back-office meaning we no longer have to run auctioneer sheets to the office. We are now looking forward to receiving our fully integrated website from Easy Live Auction as well."
Sarah Peeke-Vout
Willingham Auctions
"Ten times better than the well-known back-office system we were using. It is so much more user-friendly and the support we receive is brilliant"
Matt Helm
Drakes Auctions
"So far we've had almost universal positive feedback from our customers, and people are quite confident to use online bidding if they cannot make the sale day which has been great for us, and is helping push prices up on plenty of items."
"Moving over to Easy Live Auction has proven to be one of the best decisions we have made in the last year. The difference was clearest after our online sales totals after after only 1 month, which outdid the previous 3 month combined with our old online sales platform
In every sense, the service provided outstrips both our previous online sales experience and often, our expectations too.
The Feedback we have had from our customers has been fantastic, with many self-confessed 'computer illiterate' people now regularly & confidently bidding from home or the office when they can't make it (or fine the saleroom to cold!)
The support from the team at Easy Live Auction made the switch over as seamless as possible, with out staff quickly picking up the intuitive clerking screen, and the low latency video & audio support being very easy to implement. they are always easy to reach, and happy to answer any question in a very informative manner, as well as actually monitoring our sales live from their offices to make sure everything is running smoothly which is very reassuring during the hectic & busy sale day.
Overall, we have been very pleased with the service we have received, and the new customers that have been exposed to our auction house, which has helped us grow, improve & provide a professional service to our customers both locally and internationally."
Nick Crabb
Crow's Auction Gallery
"This is one of four online auction platforms used by Crow's Auction Gallery and has proved to be very user friendly. The approval process for potential buyers is straightforward and Easy Live Auction's vetting is comprehensive; as a result, we have not encountered any issue with non-paying bidders. Feedback from our customers suggest they too like using this platform and many take advantage of the flat fee"
"We also switched to Easy Live Auction's web based back office system from a well-know and much used package, and are really pleased with our decision. In our experience, Easy Live Auction offers a superior level of support than former providers, on our package there are no limited licences so the software can be accessed from any computer by any employee and the invoicing and accounting process is much is much more intuitive to use. We sell a large percentage of lots via the internet across our four different online auction hosts and the Easy Live
Auction platform allows for easy integration of buyers. As we also offer an in-house P&P service, we now have a straightforward shipping process that records all correspondence between us and each customer and is available for all users to access. In addition to these advantages, we have also made a considerable financial saving in using this system."
Greg Bateman
Batemans Auctioneers & Valuers
"I would like to thank you so much for all your hard work... Our first Sale day was frankly a joy to manage - the easiest I have personally run for about a decade!... the entire package works wonderfully and truly makes sense."
Connor Purcell
Purcell Auctioneers
"We changed over our back office system to Easy Live Auction in 2013 and found the transition very simple. The stand out difference between the their's and the system that we had been using (and other systems that we had looked at) is that it has been designed by people who actually understand all aspect of the auction business. The entire back office system just makes sense to all our staff, right from the auctioneer on the rostrum, to the porters in the store. If there are ever any questions or issues that we need to resolve all we have to do is pick up the phone and there is always a helpful and knowledgeable voice on the other end."
"The Online Bidding System that we use through Easy Live Auction has proven to be a great success for us as a business and for all our customers. Our Existing customers, some of whom had never used any online bidding system found the process of registering and actually bidding online to be very simple and straightforward. Those who had used other online bidding systems expressed their opinion that the easyliveAuction.com online bidding system was much simpler to use than other systems and works perfectly smoothly without any glitches. We have also gained new customers from all over the world and from our point of view it is only very rarely that we have had any issues with payment from online bidders - the registering process gives the auctioneer the absolute discretion whether or not to accept bids from any potential bidder."
"The website that Easy Live Auction created for us has been a fantastic addition to our business - all we really had to do was give information by email or over the phone regarding our buyer's/seller's info, our history etc. etc. and the people at Easy Live Auction did absolutely everything else. They designed multiple page options and just ran with whichever one we chose. what had seemed to us like a very daunting task, proved in the end to be extremely easy and non-stressful. The big advantage to us now is that we manage the website ourselves, we can change whatever we want, when we want and very importantly, once the catalogue uploaded to easyliveAuction.com website as per normal, it just appears automatically on our website. The end result is that we now have an extremely professional website covering all aspects of our business, it was extremely good value for money and both current clients and potential clients are all very impressed with it. The only negative is that it was a mistake not to have engaged the people Easy Live Auction to create the website for us earlier"
Richard E. Hughes
Wingetts
"Our auctions have gone from strength to strength and our bidders find it so easy to use."
All the Team
Victor Mee Auctions
"A massive thank you to you and all the team for being absolutely incredible. The subdomain website has given us an extra day when uploading the catalogue on to our website. The back office system must be a gift from the Gods as it has changed our business operations for the better. The way that you run your business, work and support your clients is outstanding. We could not be happier with the results from switching over and look forward to all future relations."
Peter Parker
Stride & Son
"Since moving to Easy Live Auction's back office system, we have been delighted at the ease of use, the functionality and excellent support. The team have been very responsive in making tweaks to their system to meet our requests. We love the synergy of the bidding platform which updates results live in the back-office meaning we no longer have to run auctioneer sheets to the office. We are now looking forward to receiving our fully integrated website from Easy Live Auction as well."
Ben Griffiths
Fellows
"Highly recommended. It's easy to use for our bidder's and saves them lots in internet commission"
Greg Bateman
Batemans Auctioneers & Valuers
"I would like to thank you so much for all your hard work... Our first Sale day was frankly a joy to manage - the easiest I have personally run for about a decade!... the entire package works wonderfully and truly makes sense."
Sarah Peeke-Vout
Willingham Auctions
"Ten times better than the well-known back-office system we were using. It is so much more user-friendly and the support we receive is brilliant"
Lorraine Lawrence
Jacobs & Hunt Fine Art Auctioneers
"Thought I would let you know how pleased we are with the system and the fast professional service we receive from you"
David Lancefield
Kent Auction Galleries
"Our hammer prices and bidder numbers have gone through the rood since using Easy Live Auction"
Melissa Turner
Kent Auction Galleries
"Kent Auction Galleries have been very satisfied with the performance of Easy Live Auction having had high satisfaction reports from our clients. The back office system is particularly useful giving all our requirements for accounting of the sale. We have always found the staff at Easy Live Auction particularly understanding of our requirements and forward thing in constantly developing their facilities to make all our lives easier."
Matt Helm
Drakes Auctions
"So far we've had almost universal positive feedback from our customers, and people are quite confident to use online bidding if they cannot make the sale day which has been great for us, and is helping push prices up on plenty of items."
"Moving over to Easy Live Auction has proven to be one of the best decisions we have made in the last year. The difference was clearest after our online sales totals after after only 1 month, which outdid the previous 3 month combined with our old online sales platform
In every sense, the service provided outstrips both our previous online sales experience and often, our expectations too.
The Feedback we have had from our customers has been fantastic, with many self-confessed 'computer illiterate' people now regularly & confidently bidding from home or the office when they can't make it (or fine the saleroom to cold!)
The support from the team at Easylive made the switch over as seamless as possible, with out staff quickly picking up the intuitive clerking screen, and the low latency video & audio support being very easy to implement. they are always easy to reach, and happy to answer any question in a very informative manner, as well as actually monitoring our sales live from their offices to make sure everything is running smoothly which is very reassuring during the hectic & busy sale day.
Overall, we have been very pleased with the service we have received, and the new customers that have been exposed to our auction house, which has helped us grow, improve & provide a professional service to our customers both locally and internationally."
David Elliott
Elliott UK Auctioneers & Valuers
"Having taken the decision to change our live bidding partner from what is regarded by many as the marketing leader, we contacted Easy Live Auction.
From the first demonstration we knew we had made the right choice. the live bidding system is second to none and easier to use than anything we have seen before. The catalogue uploading system is equally as easy, allowing us to get our catalogues online quickly and to make changes afterwards. Their customer support is professional, helpful and extremely knowledgeable to.
Our first sale was a success, with a good number of internet bidders, internet sales and positive comments from customers who preferred the bidding experience over and above the previous system we used. And of course the £3 flat fee option for bidders makes it great value.
We would happily recommend Easy Live Auction to any auction house."
Connor Purcell
Purcell Auctioneers
"We changed over our back office system to Easy Live Auction in 2013 and found the transition very simple. The stand out difference between the their's and the system that we had been using (and other systems that we had looked at) is that it has been designed by people who actually understand all aspect of the auction business. The entire back office system just makes sense to all our staff, right from the auctioneer on the rostrum, to the porters in the store. If there are ever any questions or issues that we need to resolve all we have to do is pick up the phone and there is always a helpful and knowledgeable voice on the other end."
"The Online Bidding System that we use through Easy Live Auction has proven to be a great success for us as a business and for all our customers. Our Existing customers, some of whom had never used any online bidding system found the process of registering and actually bidding online to be very simple and straightforward. Those who had used other online bidding systems expressed their opinion that the easyliveAuction.com online bidding system was much simpler to use than other systems and works perfectly smoothly without any glitches. We have also gained new customers from all over the world and from our point of view it is only very rarely that we have had any issues with payment from online bidders - the registering process gives the auctioneer the absolute discretion whether or not to accept bids from any potential bidder."
"The website that Easy Live Auction created for us has been a fantastic addition to our business - all we really had to do was give information by email or over the phone regarding our buyer's/seller's info, our history etc. etc. and the people at Easy Live Auction did absolutely everything else. They designed multiple page options and just ran with whichever one we chose. what had seemed to us like a very daunting task, proved in the end to be extremely easy and non-stressful. The big advantage to us now is that we manage the website ourselves, we can change whatever we want, when we want and very importantly, once the catalogue uploaded to easyliveAuction.com website as per normal, it just appears automatically on our website. The end result is that we now have an extremely professional website covering all aspects of our business, it was extremely good value for money and both current clients and potential clients are all very impressed with it. The only negative is that it was a mistake not to have engaged the people Easy Live Auction to create the website for us earlier"
Nick Crabb
Crow's Auction Gallery
"This is one of four online auction platforms used by Crow's Auction Gallery and has proved to be very user friendly. The approval process for potential buyers is straightforward and Easy Live's vetting is comprehensive; as a result, we have not encountered any issue with non-paying bidders. Feedback from our customers suggest they too like using this platform and many take advantage of the flat fee"
"We also switched to Easy Live Auction's web based back office system from a well-know and much used package, and are really pleased with our decision. In our experience, Easy Live Auction offers a superior level of support than former providers, on our package there are no limited licences so the software can be accessed from any computer by any employee and the invoicing and accounting process is much is much more intuitive to use. We sell a large percentage of lots via the internet across our four different online auction hosts and the Easy Live platform allows for easy integration of buyers. As we also offer an in-house P&P service, we now have a straightforward shipping process that records all correspondence between us and each customer and is available for all users to access. In addition to these advantages, we have also made a considerable financial saving in using this system."
Shaun Rock
Yeovil Auctions
"After deciding to open an auction house in 2011 I was faced with the daunting task of finding a live internet platform to hold our live auctions, I thought I would try them one at a time and therefore chose Easy Live Auction to be the first, needless to say I never looked anywhere else, simply because of there professionalism to the highest level, loyal customer service no matter what size you are, you're made to feel like part of the family with complete competence on all levels. Choosing Easy Live Auction to host your live auctions is a no-brainier.
Following the easy choice to choose Easy Live Auction as our live internet platform provider we had to then choose a back-office provider and having little experience in this field it was a worry, however a meeting with the Easy Live Auction team soon abated any more worries, this system really is child's play with a true professional feel and look, there really is nothing you can't do with this system from marketing to client management and so much more and with a team of experts at the end of the phone. I can't recommend this service highly enough."
Richard E. Hughes
Wingetts
"Our auctions have gone from strength to strength and our bidders find it so easy to use."